Terms of Service

Effective Date: August 4, 2025
Contact Email: hello@nianhe.shop

Welcome to Nianhe. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Overview

This website is operated by Nianhe. Throughout the site, the terms “we,” “us,” and “our” refer to Nianhe. By visiting our site or purchasing something from us, you agree to be bound by the following terms and conditions.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least 18 years old, or have parental permission to use this site

  • You will not use our products for any illegal or unauthorized purpose

  • You will not transmit any viruses or code of a destructive nature

3. Products & Pricing

  • All products are subject to availability

  • Prices are listed in USD unless otherwise stated

  • We reserve the right to change product pricing, descriptions, and availability without notice

4. Accuracy of Information

We do our best to provide accurate product images and descriptions. However, since many of our items are handmade with natural crystals, slight variations may occur.

5. Order Acceptance & Cancellation

We reserve the right to refuse any order for any reason. In the event of an order cancellation or issue, we will notify you via the contact information provided.

6. Shipping & Delivery

Shipping times may vary depending on your location. Once shipped, we are not responsible for delays caused by carriers, customs, or unforeseen events.

7. Returns & Refunds

Returns are accepted within 14 days of delivery for eligible items. Items must be unused and in original condition. 

8. Intellectual Property

All content on this website including text, graphics, logos, product names, and images is the property of Nianhe and may not be copied, used, or reproduced without written permission.

9. Third-Party Tools & Links

We may use or link to third-party tools or websites. We are not responsible for the content, policies, or services of any third party.

10. Limitation of Liability

To the fullest extent permitted by law, Nianhe is not liable for any indirect or incidental damages arising from the use of our products or website.

11. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with the updated effective date. Continued use of the website implies agreement with the revised terms.

📩 Contact Information

For any questions regarding these Terms of Service, please contact us at:
Email: hello@nianhe.shop